Customers who have already experienced the Royal Treatment!
Below are customers who have already experienced the Royal Treatment!
The testimonials all come from current ROR clients
You can also find more comments on Angie’s List (you must be a member to make comments or review others). Indeed, Angie's List honored us with the 2006, 2007, 2009, & 2010 Super Service Award!
See our current A+ rating with
Better Business Bureau.
"Saw review of ROR on Angie's List. Called and made an appointment. The person making the appointment was courteous and professional and the appointment was set for a good time. Tax preparer was Lee Zurek ~ very professional and knowledgeable. Tax return was prepared in promised time and was a good value. Overall it was a very good experience."
E. W. - 3/25/10
"They did an outstanding job. They were honest and reliable and did the work in fast manner. They took all of the worrying out of taxes for me. I am grateful that I found them. It is hard to find someone honest and reliable. Thanks to Angie's List I was able to find a good, reputable, honest man!"
L. L. - 3/11/10
"Preparation of individual tax returns. In addition, Mike prepared amended tax returns for 2005 through 2007 at no additional charge. I am a partner in a multinational firm and my taxes are pretty complicated. I am very satisfied with the service and timeliness of ROR. These are great people and I recommend them highly."
S. H. - 4/13/09
"We first hired Mike Cassidy at ROR to do our taxes a few years ago. Since then we have hired Mike as our investment advisor as well. He has done a great job and we are very happy with this firm."
S. Y. - 6/17/08
"This is my second year having Mike C. do my taxes. Fast and friendly service at a fraction of what I used to pay. I'll be back again next year! Mike also let me know he's available throughout the year if I have any questions."
W. J. - 4/10/07
"Mike was great! He's professional but easygoing. Last summer, he took time to give me the basics on what I would need for working as a freelancer. He came across as very knowledgeable and answered all of my questions. He provided up-front tax advice on estimated payments and what I should be setting aside for taxes. He also provided a referral to a bookkeeper. Just recently, he finished our taxes (it took about a week). Because of his advice, there were no surprises, and I was able to put away additional money in my retirement account. He even prepped estimated tax payment stubs and envelopes for 2007. The advice and tax preparation were worth every penny."
E. F. - 3/30/07
"I have used them for years. They are very down to earth and are not afraid of questions. Dick Miller does a very superb job."
C. H. - 10/15/06
"The entire staff is wonderful. It is not a stereotypical accounting office, and it clearly operates well in this fashion. …Lee helped me through a lot of IRS issues, and to a happy conclusion with them. $300 is the price I pay for my annual, somewhat complex taxes. The fee for the IRS issues was more, but worth it. I am happy to recommend them to anyone. They value diversity in their office and in their customer base.
All in all, it is a great group to work with."
E. R. - 5/27/06
"This company prepares my taxes every year and I would not go anywhere else. They are fast, efficient, and do the job at an excellent price, right on the spot. My taxes were ready for my signature the very next day! They will also prepare the form for your property tax refund for free! They are the best."
C. W. - 4/7/04
"Dick Miller prepared my taxes and did an excellent job. He answered my questions, admitted when he didn’t know an answer, and then researched to provide an answer. As my tax situation is a bit unusual, I appreciated his honesty and his competence."
A. C. - 6/11/02
"Hi Lee, thanks so very much for all your advice and thoughtful strategizing. You have been very helpful to us, as always. Our long relationship with you has once again proven its incredible value! We’ll keep you informed as things unfold."
K. O. & V. U. - 6/16/06
"Just wanted to thank you for all your extra help. I spoke with [the mortgage company] today and he seems to think that we can make things work so we’ll see what happens. Either way, the process is educational and if not today, then perhaps in the future I’ll be able to consolidate.
I also met with [my financial advisor] and we changed to a traditional IRA and also looked into some ideas for the future.
Thanks for all your help Mike. I really appreciate it. You exceeded my expectations and I will be back as a client in the future!"
B. K. - 2/13/06
“Lee, what can I say? You are the best! I can trust you implicitly with my very valued clients. We collaborate on behalf of our clients, guiding them along the journey of their financial future. One of the most impressive qualities that you have is your ability to explain in an ordinary and interesting fashion very complex concepts. Over the many 15 years we have worked together, I have come to know that you will always have an answer to even the esoteric question, and that you will always act in the best interest of the client. In essence you have the best quality of one who is a trusted advisor: integrity."
Lois Carlson, Vice-President, Investments, UBS Financial Services Inc - 7/26/06
"Royal to our customers ~ without the marble walls."
~ a plucking from the tiara of the Queen of Queries